Client Policies

Appointments are required. Please select the service that best matches your needs. If you're unsure, message us before booking.

A 10-minute grace period is provided. Arrivals over 10 minutes late may require a shortened service or rescheduling.

No deposit is required to book your appointment. If you need to cancel or reschedule, please provide at least 24 hours' notice. Appointments cancelled or rescheduled with less than 24 hours' notice, as well as no-shows, will not be eligible for rescheduling.

We specialize in BIAB, hard gel, natural nails, gel color, minimal nail art, dry manicures, and dry pedicures. Our style is clean and natural. Please send inspiration photos in advance for designs.

Please let us know before your appointment if you have cuts, open wounds, infections, significant irritation, or other concerns around your nails or feet. Services may be declined or postponed when necessary for safety.

If you experience an issue with your nails shortly after your appointment, please contact us promptly. Repairs are considered on a case-by-case basis.

Your nail photos will only be used for social media or marketing with your permission.

Your personal information is kept private and used only as reasonably necessary for appointments, communication, payments, and business records. It is not sold or rented. See our Privacy Policy for full details.

Desi's Nail Studio is a welcoming and respectful space. Disrespectful, aggressive, or inappropriate behavior will not be tolerated.

By booking an appointment and providing your phone number, you agree to receive appointment-related texts, calls, or emails (confirmations and reminders) from us or our booking provider. Message and data rates may apply. This consent isn't required to receive services. You can always book by phone instead.